Complimentary shipping on orders ✦New festive edit now live✦7-day easy returns on every order✦Complimentary shipping on orders ✦New festive edit now live✦7-day easy returns on every order✦
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Help

Returns & Exchange

Not quite right? Here's how our 7-day return and exchange policy works.

1

Request within 7 days

Returns and exchanges are accepted within 7 days of delivery.

2

Item must be unused

Products must be unworn, unwashed, and with original tags attached.

3

Raise a request

Go to My Orders and select the item you'd like to return or exchange.

4

Pickup or drop-off

We'll arrange a pickup, or you can drop the item at our partner courier point.

5

Refund or exchange

Refunds are processed within 5-7 business days of us receiving the item.

Note: Sale items and made-to-order pieces are not eligible for return.